Frequently Asked Questions


What is Event Oven? Event Oven is a company that specializes in different BYOB social classes in the city of Chicago! We teach sushi making, canvas or wine glass painting and cupcake decorating! 


Where is Event Oven? 
Our Studio is located in the Fine Arts Building at 410 S. Michigan Ave, Suite #404


What's the parking situation? $12 Garage Parking at:

GRANT PARK SOUTH GARAGE 
325 S. Michigan Ave 

NOTE: Pick up your chaser card from the host at the event.
When you leave the garage: insert your parking receipt, insert the chaser card, insert payment 


**Cancellation Policy There is a $5 reschedule fee for reservations that are not cancelled within 24 hours. You can cancel and reschedule for another date without incurring a fee within 24 hours of the start of the event. 

Please note: Your ticket is forfeited after the second cancellation. 


**I missed the event, what do I do? Sorry: Your Ticket/Voucher is forfeited if no notice is given before start of event.   


What does BYOB mean? 
BYOB means “bring your own beverage” so whether you want wine, beer, or La Croix you can bring whatever beverage you’d like. You can also bring food to the painting classes but be aware that table space is very limited. 


Is there a phone number I can call? 
Absolutely! Our number is (773) 242-9382. However, we operate primarily by email so if you would like an answer within 24 hours we would recommend sending an email to support@eventoven.com! 


Do you have a vegetarian option for Roll Sushi Roll? 
We use fish in 2 of 3 rolls. We can give you extra of the veggie ingredients and you can also bring an ingredient or two with you. 


Is Roll Sushi Roll gluten free? 
A few of the ingredients we use may contain gluten. The instructor can point out what to avoid. We also have a few bottles of gluten free soy sauce or you can bring your own! 


D
o you do private/group events? Yes! We love to host private classes. You can email kristam@eventoven.com for quotes and availability or CLICK HERE to learn more. 


Can I use a Groupon for a private event? 
Nope. Groupons are for General Admission classes only. 


How do I use my Groupon?
DETAILS HERE When registering on Eventbrite you will enter your promo code at checkout. If it asks for your credit card please email us at support@eventoven.com before proceeding. 


I’m only allowed to select a quantity of one, what do I do? 
If you are having this issue, register each ticket individually. If the problem persists email us at support@eventoven.com and we will help you sort it out! 


Do I need to bring anything? 
Just your beverage of choice and your smiling face! We provide all the class materials as well as cups and openers! 



Anything we missed? Shoot us an email at support@eventoven.com!